That’s why talks are chosen from themes vetted by the Support Driven community. No sales pitches in disguise. We work with speakers to surface the interesting lessons that are most likely to be applicable to you.
So much of a conference’s value comes from the people you meet and the ones you build relationships with. We’re not going to leave that to chance. We’re designing the conference with conversation in mind and keeping it small to encourage those conversations to be meaningful.
We’re committed to delivering the best conference for support professionals. We’re engaging our community of over 900 folks that care deeply about support to fine tune the conference experience. And we’re not letting sponsors influence the conference schedule.
The fact that support is moving from “cost center” and “reactive” to “brand-building” and “proactive” shows this trend. We need to be proud sharing that we work in customer service and that we think about this differently.
The way it was designed, participants really got the opportunity to learn so much, not just from the speakers but from fellow attendees as well.
We asked the Support Driven community for the top 6 talks they'd like to see from SUPCONF SF. The results are:
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