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SUPCONF NYC 2016

November 15 - 16, 2016

New York City

A Conference For Support Professionals

SupConf is a conference for folks who want to make a career out of support. With the help of the Support Driven community, we’re bringing you a career development experience like no other.

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Curated Talks

Your time and attention are precious

That’s why talks are chosen from themes vetted by the Support Driven community. No sales pitches in disguise. We work with speakers to surface the interesting lessons that are most likely to be applicable to you.

Build Your Network

Relationships are key to a career

So much of a conference’s value comes from the people you meet and the ones you build relationships with. We’re not going to leave that to chance. We’re designing the conference with conversation in mind and keeping it small to encourage those conversations to be meaningful.

Community Powered

The Support Driven community at your service

We’re committed to delivering the best conference for support professionals. We’re engaging our community of over 900 folks that care deeply about support to fine tune the conference experience. And we’re not letting sponsors influence the conference schedule.

Get updates on our community list

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JOIN 20+ COMPANIES AT SUPCONF NYC

About SUPCONF SF

Juliet - FOR PEOPLE MAKING A CAREER OUT OF SUPPORT
The fact that support is moving from “cost center” and “reactive” to “brand-building” and “proactive” shows this trend. We need to be proud sharing that we work in customer service and that we think about this differently.
Mindy Postoff - WordPress.com Blog
The way it was designed, participants really got the opportunity to learn so much, not just from the speakers but from fellow attendees as well.

Talks from SUPCONF SF

We asked the Support Driven community for the top 6 talks they'd like to see from SUPCONF SF. The results are:

  • 6. Nykki Yeager - Like A Boss! Communicate Assertively. Get Stuff Done.
  • 5. Andrew Spittle - Next Steps To Building A Career In Support
  • 4. Jeremey DuVall - Hi. I Hate Your Product.
  • 3. Nicole Winstone - Stop The Bleeding: Keep Top Performers In Support
  • 2. Bill Bounds - Your Support Team Is Not Loud Enough
  • 1. Simon Ouderkirk - Use The Data You've Got
Check back next week for the next talk in the series!

TICKETS

VENUE

Digital Ocean HQ
101 6th Ave, 2nd Floor
New York, NY 10013