SUPCONF is brought to you by the Support Driven community and it’s a conference for folks who want to make a career out of support. The theme for this year is relationships - relationships are at the heart of many of the opportunities and challenges we face every single day. We’ll explore them through our talks and dive deeper through conversations and learning from other attendees.
Your time is precious. This is why we spend weeks working with our speakers to develop deep, meaningful talks - with key points and action items that you can take back with you. And you’ll have opportunities to dive deeper into talks through breakout sessions with our speakers.
Listening to to talks with action items is one step, but connecting with those who have faced similar challenges gives you a secret weapon - a group of people who understand what you do and the challenges that you face. These people could be mentors, advisors, and comrades in your career one day.
We’re committed to delivering the best conference for support professionals. We’re engaging our community of over 1,500 folks that care deeply about support to do it. Members from the community are involved in everything from organizing the conference to choosing and developing the talks on your behalf. For us, your experience at SUPCONF comes first.
|Acuity Scheduling||Deskette||Help Scout||Netlify||Soomo Learning|
|Automattic||EventMobi||Ice Edge Business Solutions||Patreon||The Omni Group|
|Basecamp||Figma||Illuminate Education||PrecisionLender||The Yeomen|
|BetterCloud||Fracture||Intercom||Procore Technologies||Travis CI|
|Big Cartel||FullStory||Litmus Softare||Recruiterbox||Unbounce|
|OhmConnect||Merchant Advance Capital||Zendesk||AtmosFX||Engagio|
|youcanbook.me||Food Revolution Network||Salsify||Avvo.com||WebConnex|
The way it was designed, participants really got the opportunity to learn so much, not just from the speakers but from fellow attendees as well.
The fact that support is moving from “cost center” and “reactive” to “brand-building” and “proactive” shows this trend. We need to be proud sharing that we work in customer service and that we think about this differently.
It was also a conference designed with introverts in mind. Even though I had not ever met anyone at the conference, nothing was terribly overwhelming. I felt secure talking to others, and even made new friends (whoa!).
I’ve been blessed to attend some fantastic events in the past (XOXO, Brooklyn Beta), as well as some less fantastic events. SupConf was a really cosy middle ground, smaller in size and focused on the right things.